Property Management
1 min read
One of the most common fears first-time investors have is: “What if my tenants don’t pay the rent on time?”
That’s why people often say to me: “Be honest with me, Jess. How many of your tenants don’t pay the rent on time?”
We want to be the most transparent property management company in the country. So, I'm going to share our live data from Opes Property Management.
That way you can see how many of our tenants are not paying their rent on time.
This data updates every month:
That's why we show you how we are performing, both when the data is good ... and when we’ve got work to do.
Here is the live data about whether we are meeting our Key Performance Indicators (KPIs) or not.
🟢 means meeting target. 🟠 means we are close. 🔴 means we've got work to do.
We estimate that the industry average is that 6% of tenants are behind on their rent at any time.
Our goal is to beat that industry average of 6%. And have a lower % of our tenants behind on their rent.
Here’s how our two offices are performing right now:
This shows the % of our tenants who are 6 days behind on their rent (or more).
This article shows data for the month of November 2025. We'll next update these numbers in early January with December's data.
Here are the current rent arrears for our Auckland property management team:
‘Rent arrears’ is the term property management companies use to talk about when a tenant doesn’t pay on time.
Property managers often measure rent arrears by looking at the % of their tenants who are overdue by 6 days or more. That’s the industry standard way.
That's because a tenant who’s a couple of days late isn’t a major issue. But once they’re two weeks behind, that’s when it really matters.
Business Development Manager with over 5 years of experience in Property Management in Auckland.
Jess Knight is the Business Development Manager at Opes Property Management in Auckland. She has over five years of industry experience and is also an experienced property investor.
This article is for your general information. It’s not financial advice. See here for details about our Financial Advice Provider Disclosure. So Opes isn’t telling you what to do with your own money.
We’ve made every effort to make sure the information is accurate. But we occasionally get the odd fact wrong. Make sure you do your own research or talk to a financial adviser before making any investment decisions.
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