How we decide which comments to delete
We think of our social media profiles as our house. It’s our place on the internet.
And just like at a dinner party, everyone’s welcome – but not if they come in yelling at the host or picking fights with the guests.
So yes, ultimately, we decide which comments to leave (which are 99%+ of them) and which to delete.
And this is a subjective decision.
But, we follow one very simple principle when it comes to comments:
“How would we react if someone said it in person?”
If someone said their comment out loud at an in-person event – and we’d feel the need to ask them to leave – that’s a clear sign we’ll delete the comment.
But, if on the other hand someone says: “I disagree with you for x, y, z reason,” we’d have the opposite reaction.
That leads to an interesting and constructive discussion. So those are the sorts of comments we want.
Ultimately, this isn’t about deleting comments. It’s about creating a community where people can have honest and respectful discussions about property.