Hi, I’m Lauren and my role within Opes is Insurance Adviser Support.
I’ve always had a passion for customer service, with my background being hospitality and administration. My first role within Opes was reception and administrative assistance, which lead me to becoming the support person for our Insurance Adviser. I ended up falling in love with the insurance industry and am now working full time in the role.
In my role, I connect clients to our adviser and assist them through their insurance journey, helping them through the underwriting and claims process, as well as assisting our adviser with administration. I love helping people and working behind the scenes to ensure our clients have a smooth and successful journey, and take satisfaction in the part I play in helping clients achieve their goals.
Outside of work, you’ll find me in the outdoors, at the beach or hiking, my goal within the next few years is to complete all the great walks of NZ, reading, spending time with family and friends, or at home watching the next Marvel movie or show that has been released.